NDIS Information

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Piptree Kids is proud to be a Registered National Disability Insurance Scheme (NDIS) Provider under NDIS Provider Number: 4-FTJA1NR and Category: Recreational Equipment (Assistive Technology)

Understanding the NDIS

The National Disability Insurance Agency (NDIA) is an independent statutory agency. Their role is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. The NDIS will mean peace of mind for every Australian - for anyone who has, or might acquire, a disability.

The National Disability Insurance Scheme (NDIS) is the new way of providing support for Australians with disability, their families and carers.

The NDIS will provide about 460,000 Australians under the age of 65 with a permanent and significant disability with the reasonable and necessary supports they need to live an ordinary life.

As an insurance scheme, the NDIS takes a lifetime approach, investing in people with disability early to improve their outcomes later in life.

The NDIS gives all Australians peace of mind that if their child or loved one is born with or acquires a permanent and significant disability they will get the support they need.

The NDIS supports people with disability to build skills and capability so they can participate in the community and employment.


Using your NDIS funding effectively

Which categories are available to you?

Your NDIS plan will state which categories you have available. If the plan states that you have Assistive Technology, we will be able to process your order. Unfortunately, we cannot use any other categories to process your orders with.


How to Claim NDIS Resources from Piptree Kids

If you are Self-Managing, the process may be as simple as completing your order, paying by credit card and arranging reimbursement through NDIS via your receipt. You may also elect to receive an invoice before completing your purchase.


If you are Agency Managed, please follow the steps below:


  1. Add all of the items you would like to purchase through your NDIS funding to the cart and then select 'View Cart'
  2. Input your address so shipping costs are calculated
  3. Review shopping cart. Once satisfied, select 'Create Quote from Cart'
  4. Complete the NDIS Service Agreement (this can either be completed online, or printed, signed and emailed back to us at info@piptreekids.com)
  5. We will lodge the quote within the My Place Portal and arrange payment and delivery from there.


If you are Plan Managed follow steps 1-4 above, and ensure that you fill out the Plan Managers contact details in the customer information when you are creating the quote from your cart. We will contact your plan manager and send the invoice for payment. Once the order has been paid, your items will be shipped to your address.

If you have any questions relating to the order process or any of our products, you can call us during standard business hours (9am – 5pm AEST Monday to Friday) on 0404 064 967 for further assistance or email info@piptreekids.com.